Cancellation, Return and Refund Policy

  1. Returns

    Returns are not applicable in service purchases

  2. Cancellation

    Purchase from this website is final. Therefore, no cancellation is applicable

  3. Refunds (if applicable)

    Refund queries will only be entertained 7 days from the day of purchase. Beyond that, refund is not applicable.

    Refund queries should be directed to DETOXICARE MOLECULAR DIAGNOSTICS LABORATORY INC at:

    +63-917-5983160 / +63-917-1045179
    +63-919-0071354 / +63-2-88976994
    [email protected]

    If your purchase is approved for a refund you will be refunded in the way you paid for your purchase.

    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Late or missing refunds (if applicable)

    If you haven’t received a refund yet, first check your bank account again.

    Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].